FAQ

Frequently Asked Questions (FAQ)

About LifeFuel

What is LifeFuel?
LifeFuel is a leading health and wellness company dedicated to providing high-quality supplements and wellness products designed to fuel your life's journey. Our products are scientifically formulated to meet the highest standards of efficacy and purity.

Our Products

Are LifeFuel products organic and non-GMO?
Yes, we prioritize the health of our customers and the planet. Our range includes organic and non-GMO products, clearly labeled for your convenience.

How do I know which LifeFuel product is right for me?
Our website features detailed product descriptions and benefits. For personalized advice, please contact our wellness experts via support@lifefuel.com.au.

Ordering

How can I place an order?
Orders can be placed directly through our website, lifefuel.com.au. Just add your desired products to the cart and follow the checkout process.

Can I cancel or modify my order after placing it?
To ensure prompt delivery, orders are processed quickly. Please contact our customer service team as soon as possible to cancel or modify your order.

Shipping

Do you offer international shipping?
Currently, we ship only within Australia. We are working on expanding our shipping capabilities.

How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary based on location but usually take 3-5 business days.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy on unopened products. For more details or to initiate a return, please visit our Returns & Refunds page.

Support

How can I contact LifeFuel?
For support, please email us at support@lifefuel.com.au 
Our team is available from 9 AM to 5 PM AEST, Monday to Friday.

Where can I find the latest news and updates about LifeFuel?
Stay updated by subscribing to our newsletter and following us on social media.

Account Management

How do I create an account?
You can create a LifeFuel account on our website by clicking on the "Sign Up" link and providing the necessary information.

What are the benefits of having a LifeFuel account?
Having an account allows you to track orders, manage subscriptions, and receive updates on new products and promotions.

For any other questions or concerns, please don't hesitate to reach out to our customer service team. We're here to help make your LifeFuel experience as smooth and beneficial as possible.