Overview.

REFUND POLICY

Thank you for shopping at our store. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase.

Eligibility for Returns

To qualify for a return, please make sure that:
The product was purchased in the last 30 days.
The product is in its original packaging.
The product isn't used or damaged.
You have the receipt or proof of purchase.

Products that Cannot be Returned

Some items are not eligible for returns, including:
Gift cards.
Downloadable software products.
Some health and personal care items.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Initiating a Return

Contact Us: Before sending the product back to us, please contact us:
By visiting this page on our website: Contact Us
Send the Product: After contacting us, you will be instructed on how and where to send the product. Shipping costs are refundable. If you receive a refund, the cost of return shipping will not be deducted from your refund.

Processing Your Return

Upon receiving the product, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain number of days, depending on your card issuer's policies.
In some cases, we may refund to your bank account via wire transfer.

Exchanges (if applicable)

If your product is defective or damaged and you need to exchange it for the same item, then contact us.
Contact us and send your item to the address we provide.

Contact Us

If you have any questions about our Refund Policy, please contact us:
By visiting this page on our website: Contact us
By online chat support. Click the chat button at the bottom left of every page.